Some of the assistance we may be able to offer are: (subject to INDIVIDUAL APPLICANTS WITH financial hardship assesment approval and limits)

1. fixed reduced CURRENT lease repayment of up to 10% as goodwill may apply for period of up to 12 weeks (LIMITS & CONDITIONS APPLIED). 2. moratorium deferral repayments of up to 2 (tWO) weeks OR AS LEASE HOLD, PER 12 MONTHS INTERVAL WITH (LIMITS & CONDITIONS APPLIED).

Deferral Repayment Terms and Conditions:

A. Deferred credit repayments TERM will be capitalised AS EXTENDED LEASE TERM INTO YOUR CONTRACT and any other fees or charges STILL APPLIES.

B. At the event of early termination or exit of the lease prior to the end of YOUR lease term, the deferred CREDITS will remainS as DEBT payable at the time. CREDIT REPORTING: ON-TIME REPAYMENTS DURING FINANCIAL HARDSHIP ARE MORE IMPORTANT THAN EVER, AS WE MAY USE AND SHARE YOUR ON-TIME REPAYMENTS DATA TO CREDIT REPORTING BODY WHICH MAY INTERFERE OR DISADVANTAGE WITH YOUR CREDIT SCORE AND FUTURE CREDIT ASSESSMENT. PLEASE ACKOWLEDGE THE NEED OF UNDERTAKE THE ASSISTANCE AVAILABLE IN OUR FINANCIAL HARDSHIP RELIEF PACKAGE.

Our commitment to you:

A professional consultant and financial assessment team will assess your request & Your individual situation will be reviewed to find a tailored SOLUTION.

What we need to know:

1. How your circumstances have changed AND HOW WAS IMPACTING YOU OR YOUR BUSINESS.

2. How much you can AFFORD TO pay towards your DEFERRED CREDIT TO RESTORE YOUR account BALANCE.

3. What changes you expect in your circumstanceS and by when.

What happens if my application for financial hardship is declined?

1. We will advise you of the reason for the decline. However, we may STILL provide YOU WITH other assistance SOLUTION on a case-by-case basis. 2. You may wish to seek further financial advice from a financial counsellor or other third party, about the options available to you.